1.1 The sale of products (hereinafter: “Products”) offered on our website (hereinafter: “Site”), identified by the brand (hereinafter: “Brand”), is governed by these general terms of sale (hereinafter: “General Conditions”).
2.1 The sale of Products is exclusively intended for individual consumers (hereinafter: “Customers”). By Customer, we mean an adult individual acting for purposes unrelated to any commercial, business, or professional activity carried out.
2.2 In consideration of the above, Gadget Planet reserves the right not to process orders from individuals other than Customers.
2.3 Gadget Planet may amend or revise these General Conditions at any time. In any case, the Customer will be required to accept exclusively the General Conditions in force at the time of each Order.
2.4 Each Order may concern one or more Products, with Gadget Planet reserving the right to set a maximum number based on the product category.
2.5 Purchase requests from countries not enabled on the shipping address page will not be accepted.
2.6 Shipments of orders addressed to a post office box or when the recipient’s identity and address cannot be identified will not be made.
2.7 All communications specified in the General Conditions to be made by email will be sent to the email address provided by the Customer during registration.
3.1 Each Product offered for sale can be selected on a dedicated web page displaying photographic images, the unit price including VAT, available colors, and sizes (where applicable).
3.2 The images and colors of the Products offered for sale may, in some cases, not correspond to the actual ones due to technical characteristics and resolution of the computer equipment and software used by the Customer. Therefore, images and colors should be considered indicative, and the Customer is encouraged to verify the actual adherence of the selected Product to their expectations. Gadget Planet shall not be liable for any inadequacy of the images or colors of the Products due to the aforementioned technical reasons.
3.3 To place each Order regarding the selected Products, the Customer must carefully follow the instructions and procedures available on the Site.
3.4 The Customer is requested to verify the accuracy of the content of each Order before confirming it, completing the purchase form according to the instructions provided on the corresponding page of the Site.
3.5 If the Customer wishes to make changes or corrections to their Order before confirming it, they must request it from Gadget Planet. Generally, confirmed orders cannot be further modified or canceled, except as expressly provided by the General Conditions or by any Specific Provisions or in cases mandatorily provided by applicable Italian law.
3.6 At the end of the purchase procedure, the Customer will receive an email confirmation (hereinafter: “Email”) of the receipt of the Order placed, containing a summary of the information already contained in the Order form, i.e., the Customer’s data and shipping methods/addresses, and the essential characteristics of each Product purchased as well as detailed indications of the price and delivery costs.
3.7 Once the Order is entrusted to the courier, the Customer can monitor the status of their Order at any time by entering the tracking code on the courier’s website, if tracking is provided (variable depending on the product).
3.8 Each confirmed Order will be automatically sent to the relevant product company and will be archived at its operational headquarters after execution.
Gadget Planet has created and published the website with the aim of offering a service reserved exclusively for its Customers. The products for sale on the Gadget Planet website are intended for the End Consumer. By End Consumer, Gadget Planet means an individual acting for purposes unrelated to their own business or professional activity. Gadget Planet therefore invites users who do not fall within the category of End Consumers to refrain from establishing commercial relationships with Gadget Planet or placing orders to purchase goods through third parties. In consideration of the commercial policy described above, Gadget Planet reserves the right not to process orders for goods not intended for the End Consumer or orders that do not comply with the commercial policies described above.
To place orders on Gadget Planet, Customers must:
4.1 The prices of the Products offered for sale and indicated on the Site are inclusive of VAT.
4.2 The prices of the Products are expressed in EURO. The amount charged to the credit card or PayPal account may vary due to fluctuating exchange rates and bank charges.
4.3 Gadget Planet invites customers to contact their bank for detailed information on exchange rates and bank charges related to their transaction.
4.4 Gadget Planet reserves the right to change the prices of the Products offered for sale at any time and without notice. In any case, the prices published on the Site at the time of confirmation of each Order will apply to the Customer.
4.5 It is possible to choose one of the following payment methods:
4.6 With payment by Bank Transfer, the order will be processed only upon receipt of the email to the receipt address of the payment requested at the time of purchase. Otherwise, the order will be processed at the end of the month in which the order is placed.
4.7 The data of the PayPal card and the personal data of bank transfers are managed with the utmost confidentiality directly by the circuit manager. Gadget Planet is not responsible for any fraudulent and unlawful use of PayPal cards by third parties at the time of payment for products purchased on the site. In this regard, Gadget Planet reserves the right to cancel the transaction in case of suspected fraudulent use of the cards. To ensure greater security, additional information or documents may be requested at any time, without which, Gadget Planet reserves the right not to accept the transaction.
4.8 Order Modifications: Once confirmed and processed, orders for already available items cannot be modified. Orders placed separately will be shipped separately.
5.1 Deliveries usually occur within a maximum of 7 days from the order date.
5.2 Once the order is entrusted to the courier or postal service, if tracking is provided for the specific product, the Customer will receive an email containing the tracking code that allows tracking the status of the shipment.
If for any reason the Customer is not satisfied with their purchase, unworn items can be returned for exchange or refund within 30 days of delivery.
6.1 The Customer has the right to withdraw from the contract, without stating any reasons, within 14 days of receiving the Product. To exercise the right of withdrawal, the Customer must notify Gadget Planet of their decision by sending an unequivocal written communication (e.g., by mail or email) within the 14-day period.
6.2 After exercising the right of withdrawal, the Customer must return the Products within 14 days. The direct costs of returning the Products will be borne by the Customer, unless otherwise specified in the case of special promotions or agreements.
6.3 The Products must be returned in their original packaging, including any accessories, instructions, and documentation, and must be undamaged. The Customer is responsible for any decrease in value of the Products resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the Products.
6.4 Refunds will be processed within 14 days from the date of receipt of the returned Products, using the same payment method originally used by the Customer unless otherwise agreed upon.
6.5 Exceptions to the Right of Withdrawal: The right of withdrawal does not apply in cases where the Products are customized or made to order, or for goods that are not suitable to be returned for health protection or hygiene reasons (such as opened or used personal care products).
7.1 All Products sold by Gadget Planet are covered by the legal warranty of conformity, as per applicable consumer protection laws. The Customer has the right to have defective Products repaired or replaced free of charge, or, where applicable, to obtain a price reduction or contract termination.
7.2 The Customer must notify Gadget Planet of any defects within 2 months of discovery and may request repair or replacement unless such remedies are impossible or excessively burdensome. If repair or replacement is not feasible, the Customer may request a price reduction or terminate the contract.
7.3 The legal warranty covers Products that exhibit conformity defects, provided they are used correctly, in compliance with the instructions provided and their intended purpose.
8.1 Gadget Planet is not responsible for any indirect, incidental, or consequential damages resulting from the sale or use of Products, except in cases of willful misconduct or gross negligence.
8.2 Gadget Planet is not responsible for delays or non-delivery due to force majeure events such as natural disasters, strikes, or other unforeseeable circumstances beyond its control.
8.3 While Gadget Planet takes all reasonable measures to ensure the accuracy and availability of the Site, it does not guarantee that the Site will be continuously available or free from errors, viruses, or other harmful components.
9.1 All content, such as text, images, logos, and designs, present on the Gadget Planet website are protected by intellectual property laws. Unauthorized reproduction or use of this content is strictly prohibited.
9.2 The Customer agrees to use the content of the Site solely for personal purposes and not for any commercial purpose, except with prior written consent from Gadget Planet.
10.1 Personal data provided by the Customer during the purchase process will be processed in accordance with the Gadget Planet Privacy Policy, available on the Site.
10.2 By placing an Order, the Customer agrees to the processing of their personal data as described in the Privacy Policy.
11.1 These General Conditions are governed by Romanian law, and any disputes will be subject to the exclusive jurisdiction of the courts in Romania.
For any further information or assistance, please contact Gadget Planet: